Additional Delivery Information
What happens once I have placed my order?
As soon as you have placed your order online or via our sales line, you will receive an email containing your invoice and details of your order. Please check these carefully to ensure they are correct. A member of our sales team will then email or telephone you to advise when they will be delivered.
How much does delivery cost?
We offer Free Delivery on Door orders above £400 to Mainland UK, regardless of the number of doors ordered.
So whether it be 1 or 500 doors delivered to mainland UK on the same order – so long as the order is above £400 - the delivery remains free!
If your order is below this threshold, your order will be subject to a £45 +VAT delivery charge.
Some postcodes are excluded from our Free Delivery offer due to distance, and so a surcharge will be added at Checkout.
Orders containing no doors:
Delivery prices for orders that are for Sinks / Taps/ Ironmongery or Woodstain (i.e. no doors) are based on the total order weight. The prices shown are inclusive of packaging.
£5.90 - Delivery for all non-door orders.
All costs are plus VAT
The levy of a delivery charge listed above does not necessarily mean an order has the weight corresponding to that price. In some instances the actual load may be above/below the weight-band, but reflects the postage and packaging cost incurred. All our delivery charges are heavily subsidised, to ensure the customer receives best value for money.
National Delivery & Delivery Times
We deliver throughout Mainland UK and to some non-mainland UK areas. If the items ordered are in stock and have been placed before 12 noon, they will be despatched the same day and delivered the next working day.
The majority of items on our site are in stock. However, if the item is currently out of stock or awaiting delivery from the manufacturer, please allow 5-7 working days for your order to be delivered.
Please note that all delivery times quoted are approximate and may be subject to unforeseen circumstances which are outside of our control. However, we will always endeavour to deliver within the times quoted.
If you've any questions regarding our delivery pricing, or our delivery areas; please don't hesitate to get in touch with us. You can call us on 01926 422232 or email us on firstname.lastname@example.org - you can also visit us at our showroom if you're local to the Leamington Spa area.